Get in touch
Questions about a listing, a viewing, or something that needs fixing — this all comes to the same two people, and we answer within one business day.
Send us a message
This opens a pre-filled email in your own mail app, so you keep a copy of what you sent.
Reporting a maintenance issue
If you are a current tenant, please include your address and as much detail as you can — what is wrong, when it started, and whether it is getting worse. Photos help a lot.
Emergencies — please call, do not email
No heat, no water, flooding, a gas smell, or anything unsafe. Call us immediately. For a gas smell or fire risk, leave the building and call 911 first.
- Urgent (no heat in winter, leaks, security) — same day
- Standard (appliance faults, minor plumbing) — within a few days
- Cosmetic (paint, small nicks) — scheduled with the next round of work